Posts Tagged 'Forbes'

Five Customer Experience Challenges That Must Be Overcome

Posted on November 28th, 2017 · Posted in Customer Experience, Marketing

November 28, 2017 by Carlos Hidalgo Customer experience continues to take center stage with high-performing B2B organizations.  According to a Forbes Insights, EY Study on Customer Experience, 69% of CMO’s state.. read more

The Biggest Barriers to Brand Consistency and How to Fix Them

Posted on October 2nd, 2017 · Posted in Branding, Customer Experience, Marketing

October 3, 2017 by Carla Johnson When we think of branding, we think of companies that pull out the big guns. The ones that put money behind Super Bowl ads.. read more

Developing an Emotional Connection with Customers: Insights from HP’s Antonio Lucio

Posted on February 22nd, 2016 · Posted in Uncategorized

February 23, 2016 Telling a story, creating an experience or building a relationship of any kind, with anyone, starts with an emotional connection. This idea sits at the back of.. read more